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Your UID can be found in the [Game Information] menu, which can be accessed by selecting [Game Options] in the Lobby.
Click the [Copy] button located to the right of your UID to easily copy it to your clipboard.

The Minimum, Recommended, High, and Ultra system specifications for inZOI are as follows.

Please check these settings for a better gameplay experience.

To accommodate a wide range of PC specifications and playstyles, we’ve prepared two recommended setting options. 

One prioritizes smooth performance with reduced system load, while the other delivers the highest graphical fidelity for a more immersive experience.

1. Better Performance (Frame Rates)
Prioritizes uninterrupted gameplay and faster simulations, reducing system load for higher FPS.

(1) Resolution
- Lowering resolution significantly reduces GPU load.
- Choose one of the following to reduce the strain caused by high resolution.

•  Lowering Resolution Scale reduces GPU load similarly to reducing the resolution itself.
•  Setting DLSS/FSR/XeSS to Ultra Performance or Performance can greatly boost frame rates.
•  Dynamic Resolution lets the system automatically lower resolution to maintain stable FPS.

(2) Graphics
- Setting the preset to Very Low or Low can greatly increase frame rates but reduces texture and visual effect quality.
- Reducing Shader Quality, Background Detail Quality, and Shadow Quality especially helps improve performance.

(3) Ray Tracing (RT)
- Disabling ray tracing cuts down on GPU load from lighting calculations, raising FPS.
- Switching Ray Tracing Target to Fallback Mesh can yield a big performance gain, though high-end systems may crash.

(4) Storage and Memory
- Installing the game on an SSD lowers the strain from texture streaming and map loading, enhancing overall performance.
- Increasing system memory or virtual memory can also alleviate FPS drops caused by insufficient resources.

2. Better Graphics
Focuses on sharper and more detailed visuals but at higher system cost.

(1) Resolution
- Higher resolution offers more detailed graphics.
- Choose from these approaches to enhance resolution.

•  Increasing Resolution Scale brings the display closer to your monitor's native res.
•  Setting DLSS/FSR/XeSS to Quality or Off preserves detail near the original resolution.
•  Dynamic Resolution helps maintain visuals near that native resolution.

(2) Graphics
-  Selecting High or Ultra in the presets improves texture, lighting, and shader quality.
-  For even more realistic visuals, set Shader Quality, Background Detail Quality, and Shadow Quality to their highest.

(3) Ray Tracing (RT)
- Enabling ray tracing greatly enhances reflections and shadows.
- Keeping Ray Tracing Target as Actual Mesh yields more realistic visuals.

(4) Storage and Memory
- Installing on an SSD accelerates texture streaming and map loading, allowing smoother play even on high settings.
- Sufficient system memory (or virtual memory) keeps high-resolution textures and details stable.

If you are experiencing issues with DirectX 12, please follow the steps listed below.

1. Update your graphics card driver

• Install the latest version of your graphics card's driver and try launching the game again.
  • NVIDIA: Download graphics driver
  • AMD: Download graphics driver

2. Update Windows to the latest version

• Click the Windows button in the bottom-left → Go to Windows Settings → Go to Updates & Security → Update Windows to the latest version.

Please contact us if you continue to experience issues after the update. Don't forget to include the text file exported from the DirectX Diagnostic Tool (dxdiag).

[Linking Steam ID to KRAFTON ID]

1. Go to the KRAFTON ID sign-in page.

2. Sign in to your KRAFTON ID account.

3. Click [Linked Accounts] and check the [Steam] section.

4. Click [Link Now].

5. Once you are redirected to Steam, confirm the Steam account to link and click [Sign in].

• If the wrong account appears, click [Not You?] and sign in to the correct account.

6. Click [Allow] and link the KRAFTON ID to your Steam account.

7. Go to your KRAFTON ID to check if your account has been successfully linked.

[Attention] If another KRAFTON ID is linked to your Steam account, the linking may fail. In this case, you will need to use a different Steam account.

[Unlinking KRAFTON ID from Steam]

1. Go to the KRAFTON ID sign-in page.

2. Sign in to your KRAFTON ID account.

3. Click [Linked Accounts] and check the [Steam] section.

4. Click [Unlink].

5. Check the warning.

6. Click [Unlink] again to finish unlinking your account.

[Attention] An account that has been linked for less than 365 days cannot be unlinked.

[Changing KRAFTON ID information]

1. Go to the KRAFTON ID sign-in page and sign in to your account.

2. Select [Personal Info] from the menu on the left to make changes to the following information:

• Email address
• Password

If you are having trouble receiving a verification email for your KRAFTON ID, please follow the steps listed below.

1. Check your spam folder

• Check if the verification mail was sent to your spam folder.

2. Check your mailbox's storage space

• If there isn't enough space in your mailbox, you may not be able to receive emails.
• Free up space by deleting unnecessary emails or cleaning out your mailbox.

3. Resend verification email

• After freeing up space in your mailbox, try resending a verification email from the KRAFTON ID website.

4. Check allowed domain settings

• Certain email services may automatically block emails from KRAFTON ID.
• Add the following email address to your list of allowed domains: noreply@accts.krafton.com

If you continue to experience issues after following the above steps, please contact us.

Prevent your Steam account from being hacked by using the security features listed below.

[Registering your phone number]

Register your phone number to your Steam account to make recovering your account easier.

1. Sign in to Steam

2. Click your username in the top-right → Select [Account Details]

3. Click [Manage your phone number] in the [Contact Info] section.

4. Enter your phone number and finish registering it by entering the SMS verification code sent from Steam.

5. You can now use your phone to recover your account in the event of a security issue.

[Activate the Steam Guard Mobile Authenticator]

Using the Steam Guard Mobile Authenticator will allow your account to be protected with two-factor authentication (2FA).

This will prevent others from accessing your account without your mobile device, even if they know your password.

1. Download the Steam app on your mobile device.

• Install the app on iOS or Android.

2. Click the [Menu(≡)] tab in the lower right corner after signing in to the Steam app.

3. Select [Steam Guard] from the menu → Click [Add Authenticator].

4. Register a backup phone number and complete SMS verification.

5. Enter the verification code provided by the app.