Create a DirectX Diagnostic Tool (DxDiag) report by following the steps below.
1. Open the Run dialog box
- Press [Windows + R] to open the Run dialog box.
2. Enter the dxdiag command
- Enter dxdiag and click [OK].
- Open the DirectX diagnostic tool.
3. Save the report
- Click [Save All Information].
- Choose a location to export the file and save the file as DxDiag.txt or another name of your choice.
4. Close the diagnostic tool
- Close the diagnostic tool after saving the file by clicking [Exit].