If you are having trouble receiving a verification email for your KRAFTON ID, please follow the steps listed below.
1. Check your spam folder
- Check if the verification mail was sent to your spam folder.
2. Check your mailbox's storage space
- If there isn't enough space in your mailbox, you may not be able to receive emails.
- Free up space by deleting unnecessary emails or cleaning out your mailbox.
3. Resend verification email
- After freeing up space in your mailbox, try resending a verification email from the KRAFTON ID website.
4. Check allowed domain settings
- Certain email services may automatically block emails from KRAFTON ID.
- Add the following email address to your list of allowed domains: noreply@accts.krafton.com
If you continue to experience issues after following the above steps, please contact us.