What should I do if I experience crashes, freezes, or errors while launching the game?

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If you experience any crashes, freezes, or other errors while launching the game, please follow the steps listed below.

 

[Potential errors]

  • Unresponsive errors
  • Error Code 80: "Game Failed to Start"
  • Unable to start game (missing executable) errors
  • Failure to launch after displaying the "Preparing to Launch" message
  • Failed to initialize Steam errors

 

[Fixes]

1. Verify game file integrity

  • Go to your Steam Library → Right-click the game → Go to Properties → Go to Installed Files → Select [Verify integrity of game files].

2. Check Microsoft Visual C++ Redistributable package version

  • Delete the preexisting Microsoft Visual C++ Redistributable package version and install the latest version.

3. Update your graphics driver

4. Run Steam as administrator

  • Right-click the Steam icon → Click [Run as administrator].

5. Disable non-essential software

  • Running software which interferes with Steam may prevent the game from properly launching.
  • Disable Discord, NVIDIA GeForce Experience, and any other background applications that generate overlays or have high memory usage.

6. Clear download cache

  • Go to Steam → Open Settings → Open Download → Click [Clear Download Cache] and sign in to your account.

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