inZOI Help Center
Gameplay Related
Technical Issues

How do I report any bugs I encounter?

Updated March 19, 2025 03:41

Our team is continuously working to deliver the best possible gameplay experience.
However, some bugs may still go unnoticed and unaddressed.

If you encounter any bugs while playing the game, please file a report and include the following information.
Providing these details will help us resolve any reported issues.

<Bug Report File Path>
Users/{username}/Documents/inZOI/SaveGames/{save folder for your current game file}

Folder names are determined by the time the game file was created (UTC).
Compress and send the folder containing the file you wish to report.

Articles in this section

How do I report any bugs I encounter?
How do I report crashes that occur while launching or playing the game?
The game won't launch or keeps showing an error. How can I fix this?
What is Canvas?
What should I do if I can't save my progress?
What should I do if the audio for inZOI isn't playing properly?
What should I do if the game's facial capture features aren't working?
What should I do if I get a "Not enough system memory" error?
What should I do if the game lags during gameplay?
What should I do if the game lags, force quits unexpectedly, or fails to launch after an update?